Privacy
Policy

🏢 Who We Are

FM GD Repair is a locally owned garage door repair company based in Fort Myers, Florida. We operate the website at fmgaragedoorrepair.com and provide garage door repair, installation, and maintenance services across Lee and Collier County.

For any questions about this Privacy Policy, you can reach us at any of the contact details above.

📋 Information We Collect

We collect two types of information when you use our website or contact us.

Information You Give Us Directly

When you call us, email us, or fill in any contact form on our site, you may provide:

• Your name
• Phone number
• Email address
• Service address or location
• Description of the garage door issue
• Any other details you choose to share

We only collect what you voluntarily give us. We do not require you to create an account or provide sensitive financial information on our website.

Information Collected Automatically

When you visit our website, certain technical data is collected automatically by our hosting provider and analytics tools. This may include:

• IP address and general location (city or region level)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on those pages
• Referring website (how you found us)
• Date and time of your visit

This data is collected in aggregate and is not linked to your personal identity unless you have also submitted your contact details.

⚙️ How We Use Your Information

We use the information we collect for the following purposes only:

• To respond to your inquiry or service request
• To schedule and dispatch a technician to your location
• To send you a service confirmation, estimate, or follow-up
• To improve our website and understand how visitors use it
• To comply with legal obligations where required

If you call us about a service, your phone number may be saved in our scheduling system so our team can follow up on your job. You can ask us to remove it at any time.

🤝 Sharing Your Information

We do not sell, rent, or trade your personal information to any third party.

In limited circumstances we may share information with:

• Service providers. Tools we use to run our website or business operations, such as our website host, scheduling software, or email system. These providers are bound by their own privacy policies and are not permitted to use your data for their own purposes.
• Legal authorities. If required by law, court order, or government request, we may disclose information as legally obligated.
• Business transfer. In the unlikely event of a sale or transfer of our business, customer information may be part of the transferred assets. We would notify you of any material change.

Outside of these specific situations, your information stays with us.

🍪 Cookies

Our website uses cookies, which are small text files stored on your device when you visit. Cookies help us understand how people use our site so we can improve it.

Types of Cookies We Use

• Essential cookies. Required for the website to function correctly. These cannot be disabled.
• Analytics cookies. Used to understand visitor behavior in aggregate. We use Google Analytics for this purpose. Data collected is anonymized.
• Preference cookies. Remember your settings and preferences to improve your experience on return visits.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of our website work. Most browsers allow you to:

• View and delete stored cookies
• Block cookies from specific sites
• Block all third-party cookies
• Be notified when a cookie is set

For instructions specific to your browser, check your browser's help documentation.

🔒 Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• SSL encryption on our website (HTTPS)
• Restricted access to customer information within our team
• Use of reputable, security-conscious third-party service providers
• Regular review of our data handling practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at info@fmgaragedoorrepair.com.

👤 Your Rights

You have the right to:

• Access. Request a copy of the personal information we hold about you.
• Correction. Ask us to correct any inaccurate or incomplete information.
• Deletion. Request that we delete your personal information from our records, subject to legal retention requirements.
• Opt-out. Ask us to stop using your contact details for follow-up communications.
• Portability. Request your data in a commonly used, machine-readable format where applicable.

To exercise any of these rights, contact us by email at info@fmgaragedoorrepair.com or by phone at +1 (239) 266-7924. We will respond within a reasonable timeframe, typically within 30 days.

Florida residents may have additional rights under Florida law. We are committed to honoring all applicable state privacy requirements.

🔗 Third-Party Links

Our website may contain links to external websites such as Google Maps, Google Reviews, or other service-related platforms. These sites are not operated by us and are not covered by this Privacy Policy.

We encourage you to review the privacy policy of any third-party site you visit. We are not responsible for the content or privacy practices of external sites.

👦 Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

📝 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

This policy was last updated on May 15, 2026.

📞 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please get in touch: